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Loveland Public Library
Loveland Public Library
Loveland Public Library gets benefits of virtualization the easy way with WSM
Challenge: Money for new computers, but no budget for increased staff
The Loveland Public Library in Loveland, Colorado, recently embarked on an ambitious renovation project, adding nearly 25,000 square feet to its 32,000 of public space. As part of the project, the library planned a much-needed expansion of its computing resources. With just 37 PCs available for public use, the library's computers were fully booked at least 70 percent of the time. "We had hour-long wait times and were turning people away," says Shane Adamson, IT manager at Loveland Public Library. "We'd see at least 150 people a day on PCs. And if we wanted to hold a class, we had to close the Internet lab – that was unpopular."
The new plans specified almost 140 PCs for public use – but no additional budget for technical support. Adamson knew right away that he and his one technician, Kent Bumguardner, could not possibly support that many PCs – at least, not the way they were supporting the existing machines. “We had to physically touch each PC to maintain it or implement software updates, and that took about two hours per machine,” Adamson explains. "To support four times as many PCs, we'd have to do something completely different.”
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