Seattle Children’s Hospital Center Case Study

With Wyse and Citrix, high-tech means high-touch for Seattle Children’s Hospital

Seattle Children’s Hospital specializes in meeting the physical, emotional, and developmental needs of children from infancy through young adulthood. The hospital is consistently ranked among the nation’s best children’s hospitals by U.S. News & World Report magazine. It’s also the primary teaching, clinical, and research site for the Department of Pediatrics at the University of Washington School of Medicine.

Drexel DeFord, Senior VP and Chief Information Officer at Seattle Children’s, attributes much of the hospital’s world-class reputation to one simple thing: “We keep our focus on interacting with patients and families,” says DeFord. “That’s our number-one job here at Seattle Children’s. And my job is to ensure that technology supports staff without ever distracting them from this most crucial aspect of our work.”